AI receptionist questions, answered plainly
Start here for the questions that come up on every call. Money has a page and a cost guide. Setup lives under how it works. The other common question is answered by AI receptionist vs answering service.
How do I get started?
Book a 30-minute call. You describe your phone, hear a front desk answer for your business and leave with a written quote.
Do I need technical skills?
No. We build it and run it. You answer questions about your business and test the result.
Is there a free trial?
We offer a demo rather than a trial account. You hear the front desk answer for your business before you decide anything.
How do I know it won't make things up?
It checks before it speaks. Facts come from your systems during the call, and the how it works page explains each check.
What happens when it cannot answer a question?
It tells the caller so and passes the question to a person on your team.
Can a caller talk it into breaking the rules?
Booking rules run outside the AI. Access rules are built to control who may hear what, whatever a caller says.
Is it upfront about being software?
Yes, whenever a caller asks. The front desk says it is an AI assistant when asked, and it can say so at the start of every call. We set the opening line with the business to follow the rules where it operates.
Does it understand the vocabulary of my trade?
It learns your services, products and terms on the setup call. The industry pages show the language each trade uses.
Do I control which calls it handles?
Yes. You choose between every call, overflow only or after hours only, and you name the calls that always go to a person.
Which calendars and tools does it connect to?
We connect it to the calendar and tools your business already uses. Bookings and updates flow between the desk and your tools during the conversation.
Is my data secure?
Private-record access is built to follow the caller checks and data-handling rules agreed for your business. You receive those terms in writing before launch.
Are calls recorded, and for how long?
Recording and retention are agreed with you in writing. Tell us what your business needs.
What languages does it speak?
It switches language when the caller does. Customers get answers and bookings in the language they use.
Can you build something other than a front desk?
Yes. We build custom agents for the routine work behind the front desk. The custom agents page has examples.
Can it make outbound calls?
Yes. It calls customers with reminders, follows up on missed calls and brings overdue bookings back onto the calendar.
How do I check how it is doing?
Read the morning list, then review the patterns with us. Anything off gets fixed at the source.
Can it work for a business with several locations?
Yes. Each location carries its own hours, rates and rules, and callers reach the right one.
Can it take payments?
Yes. The front desk sends payment links and keeps the booking moving. We agree the collection method with you.
Do you have a partner program?
Agencies and consultants can offer it under their own brand. The white-label page explains the model.
Which businesses is it for?
Any small or local business where a person answers the phone and books the work. The industries page shows how we run the desk for each trade.